Resume
Experience
Content Manager
2011 - PRESENT
Panama Travel Consultants, Inc.
Travel Journeys of a Lifetime
Go Yoga Travel
The Villa Hunter
Ten years’ experience planning, creating, and managing content for custom travel, luxury hospitality, adventure travel, and wellness travel.
Skills include writing, editing, creating newsletters, web publishing and blogging, website content strategy, information architecture and web design.
Luxury Villa Specialist
2002 - 2013
The Villa Hunter
Akumal Villas
Cabo Villas
I started in hospitality as a Luxury Villa Specialist. I quickly realized how to use content to offer exceptional customer service and exceed in sales.
As a manager for luxury hotel and villa rental companies, I wrote policies, procedures, and training materials for sales teams, and helped maintain website content and reservation data.
Travel Specialist
1990 - 2002
Venture Beyond Travel
St. Joseph Travel Agency
Bursch Travel Agency
My career began with a well-rounded travel agency background — administration, accounting, leisure and group travel planning. With this foundation and an entrepreneurial spirit, I launched a successful adventure travel agency.
I created many travel brochures during these years to enable sales agents to successfully sell out group trips.
Education & Certificates
St. Cloud State University
Intercultural Communications
Geography
1993
Proficiencies
Microsoft Office
WordPress
Basic HTML
Google Trends
Lightroom
Google Suite
Wix
Mailchimp
Keyword Planner
Photoshop
Slack
Trello
Constant Contact
Semrush
Canva